Helpful Tips
Paying bills for the first time?
Paying bills for the first time?
SG Real Estate does not accept cash payments or payments over the phone.
To set up autopay:
- Log into your online portal
- Go to ‘Payments’ tab
- Select ‘set up autopay’ → select ‘method of payment’ → select ‘date of recurring payment’ → select option of ‘full balance’ or ‘fixed amount’
To make a one-time payment:
- Log into your online portal
- Go to Payments tab
- Pay now → Select method of payment → Select date and amount of payment
Need to submit a maintenance request?
Need to submit a maintenance request?
To submit a maintenance request:
- Log in to your online portal
- Go to the ‘Maintenance’ tab
- Select ‘Request Maintenance’
- Provide the details of the request in the text box, then select ‘Next’
- Complete the rest of the request questions, then select ‘Submit Request’
Note, these are the only ways to ensure your maintenance requests are promptly received.
VIEW HELP ARTICLE >Setting up utilities or internet service?
Setting up utilities or internet service?
To turn on electricity/gas service:
go to www.pge.com, or call PG&E at 800.468.4743
To turn on water service:
go to www.ebmud.com, or call EBMUD at 866.403.2683
To turn on internet service:
Please reach out directly to the internet provider of your choice to start services. Common providers are Comcast and AT&T, but you can set up service with any provider.
Having trouble?
We are here for you! Contact us.
SUPPORT
General property concerns
Email our Property Managers:
support@sgrealestateco.com
Reach us during business hours at:
(510) 704-1240 ext 3
ACCOUNTING
Rent charges, payments, & balance inquiries
Email our Accounting Team:
accounting@sgrealestateco.com
Reach us during business hours at:
(510) 704-1240 ext 5
LEASING
Lease expirations, renewals, & changes
Email our Leasing Agents:
leasing@sgrealestateco.com
Reach us during business hours at:
(510) 704-1240 ext 2
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