Need to submit a maintenance request?
If you detect an immediate threat to life or safety, please contact emergency services at 911.
For non-life threatening emergencies, please contact our 24/7 maintenance call center at 510.704.1240 AND submit a maintenance request through your tenant portal, if possible.
To submit a maintenance request:
- Log in to your online portal
- Go to the ‘Maintenance’ tab
- Select ‘Request Maintenance’
- Provide the details of the request in the text box, then select ‘Next’
- Complete the rest of the request questions, then select ‘Submit Request’
Note, these are the only ways to ensure your maintenance requests are promptly received.